top of page

FREQUENTLY ASKED QUESTIONS

Q: Where is your shop located and how will I receive my order?

A: We are based in Lee Vista area of Orlando, FL and bake from home. After you confirm your order, we will arrange a pickup day, time, and location. We also provide delivery services for a fee.

Q: How far in advance do I have to place and confirm my order?

A: We prefer orders to be placed 2-3 weeks in advance.  To confirm your order, it must be paid in full within 7 days of the pickup/delivery date.  Any orders confirmed after 7 days of scheduled pickup date will be charged a rush fee of $10 or 20%, whichever is greater.  

Q: Do you cater an assortment of desserts for events?

A: Yes! Contact us so we can discuss options!

Q: I would like to place a large order for my place of business. Do you offer branded gift baskets or products?

A: We sure do! We have accommodated orders for hundreds of products. No matter the size of your company, we have multiple options that can work for you!

Q: Do you accommodate food allergies/dietary restrictions?

A: Many of our products do contain nuts and other allergens.  If you have any food allergies, please let us know so we can be sure to accommodate you. We do offer vegan and gluten free options.  We do not offer sugar free products at this time.

Q: I saw a cool recipe online. Could you make it for me?

A: Absolutely! Not everyone has the time/tools/desire to bake all those cool recipes at home. Send us a link or picture of your recipe for a custom quote!

Q: Do you make cakes with fondant?

A: Good Bakes Co.'s primary focus is on providing customers with delicious cakes made from quality ingredients. For that reason, we do not offer fondant work. However, we love finding creative ways to accommodate the theme of your event while still providing a show-stopping, premium dessert!

Q: Will you allow me to provide my own topper?

A: Absolutely! Depending on the size/condition of the topper, you can have it delivered to us and we will place it on the cake for you.

bottom of page